PRIVACY POLICY
Last Updated: 3-12-2025
This Privacy Policy describes how 914 Restoration (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you visit or interact with our website, 914restoration.com, and any related pages, forms, tools, or communication systems (collectively, the “Site”).
By accessing or using the Site, you agree to this Privacy Policy.
1. Information We Collect
A. Information You Provide
We collect information you voluntarily submit, including:
Name
Email address
Phone number
Property address
Service request details
Insurance information (if applicable)
Form submissions
Payment information (processed securely by third-party providers)
B. Information Collected Automatically
We may automatically collect:
IP address
Device type
Browser type
Pages viewed
Time on page
Click behavior
Session analytics
Referral sources
We may use analytics tools, pixels, and tracking scripts, including Google Analytics and other similar technologies.
2. How We Use Your Information
We use information to:
Respond to service requests
Schedule inspections and restoration services
Provide estimates and project updates
Communicate via phone, email, or SMS
Improve our website and services
Personalize content
Process payments
Maintain security
Comply with legal requirements
3. How We Share Information
We do not sell personal data.
We may share information with:
Service providers (hosting, analytics, CRM systems, email delivery, payment processing)
Contractors and subcontractors involved in providing restoration services
Insurance partners (when necessary to process claims)
Legal authorities when required by law
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking
We use cookies, pixels, and tracking technologies to improve site performance, measure usage, and enhance marketing.
You may disable cookies in your browser; however, some features of the Site may not function properly.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system is completely secure. Use of the Site is at your own risk.
6. Data Retention
We retain data as long as necessary to:
Provide restoration services
Maintain business records
Meet legal and insurance obligations
Support business operations
You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may request to:
Access your data
Update or correct your data
Delete your data
Opt out of marketing communications
8. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for their content, security, or privacy practices.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 18.
We do not knowingly collect information from minors.
10. International Users
If you access the Site from outside the United States, you consent to the processing of your information under U.S. laws.
11. Changes to This Policy
We may update this Privacy Policy at any time.
Updates are effective immediately upon posting to this page.
12. Contact Us